Terms & Conditions
We strive to constantly supply quality products at everyday low prices. Customer satisfaction is our #1 priority.
Most orders are shipped on the same day(or 1~2 days) if received before 2:00 p.m. Pacific Standard Time or the following business day. Back orders will be shipped as soon as available. Please notify us if you want to cancel your back orders.
We accept payments by Credit Card.
Acuworld.com provides most products with 1 year limited warranty. Please see products for detail.
All returns and exchanges must be kept in new condition and arranged by notifying us in advance. We'll refund your original purchase price less the actual shipping cost. No return or exchange is allowed after 30 days of your purchase. Certain items are not returnable upon opening such as software and books.
Please contact us in case of any damage or loss of merchandise, no later than 10 business days. Please do not discard the original box(es) from any damaged or loss shipment. Meanwhile file your claim with UPS or to other common carriers.
Prices and items may change without prior notice. Some items may appear slightly different from the pictures shown online.