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Personal information we collect online
When you make a purchase on acuworld.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
You also may create an account through acuworld.com at any time by providing your email address and designating a unique access password. You may change saved account information at anytime. Simply go to the My Account page, log in with your email address and password, then click "Edit or View Your Account."
Cookies and other computer information
When you visit acuworld.com, small text files known as "cookies" will be stored on your computer's hard drive. Cookies allow us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and site navigation information such as your first and last visits, number of visits, shopping cart contents, and the pages you viewed on our website. Cookies also may collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with a purchase, setting up an account, or registering for promotional emails, contests, or surveys. Although IP addresses alone can reveal the location of your computer, we will use such information only to investigate and identify unauthorized activities.
Is information shared with third parties or affiliate site?
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies and affiliate site for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
How will my information be used?
Information collected on acuworld.com may be used in the following ways:
Schedule deliveries of merchandise that you purchase online
Create an online account for you at acuworld.com
Bill your credit card for your purchases
Confirm and track your orders
Respond to your customer service inquiries
Improve our website design
Accessing and updating my information
You can access and correct information you have shared with us online if you have established an account with acuworld.com. Simply go to the My Account page, log in with your email address and password, then click "Edit or View Your Account" and edit or delete whatever information you wish. Do not share your acuworld.com password with anyone. If you have not established an account with acuworld.com, click here and then click the "Create New Account" button.
Children's online policy
acuworld.com is committed to preserving online privacy for all of its website visitors, including children. acuworld.com is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using acuworld.com.
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all acuworld employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.
Whom do I contact with questions?
Attention: Consumer Affairs
1811 west katella Ave. #130
Anaheim, CA 92804. USA
Please remember to include your postal address, e-mail address and phone number with your correspondence.